VSC Box Office Frequently Asked Questions 

What happens to the money I paid for Season 42? 

When the world turned upside down, we had to adjust the timing and structure of a traditional season into something that we can produce and keep everyone safe. Your Season 42 membership turned into your All Access Pass, giving you options to redeem for both in-person and virtual events.  As a member, you also have access to live and virtual events that are not available to the public. Visit www.vastage.org/season42 to see the complete Season.

I’m uninterested in virtual and outdoor shows, what do I do now?

Totally get it! We love being at the Wells breathing the same air and sharing the energy with the performers as well! This is why we so carefully curated the virtual and outdoor offerings. Though the windows for Blood Done Sign My Name and The Catastrophist have closed, we can re-open them for you if you want to check out those plays, and you do not want to miss Dear Jack, Dear Louise on the deck of the Wisconsin. It is funny, charming, and our actors, a couple in real life, will win your heart. 

If you still want to wait until October when we are back in person, you can donate the portion of your membership that you do not use, or you can freeze your membership to guarantee not to lose your seats for next season, Season 43.  Call the box office to change your membership to a “Save Your Seat” membership. You will still receive member benefits such as your membership card to take advantage of local discounts and first opportunity to renew at the Season 43 announcement.  

What shows are a part of my membership?

All the shows that are performing now through November, 2021 are part of your membership.  Visit here for a complete list: www.vastage.org/season42           

I want a refund or rollover but I don’t want to lose my seats.

We understand this is an unusual year so happy to refund unused memberships.  However, for 100% guarantee to keep your seats for next season and beyond, you can opt to freeze your membership with a “Save Your Seat” membership.  Call the box office to do so: (757) 627-1234 

I haven’t heard anything at all from you. What's going on?

During the COVID remote work time our only means of effective communication is through email.  Make sure you did not accidentally unsubscribe to our list so that you do not miss out on timely and important notifications.  To subscribe to our email list, visit here: vastage.org/email Members receive exclusive news and first access to limited seats. 

When are we back in the Wells? 

We are currently planning on producing back in The Wells in October, 2021 with Dear Jack, Dear Louise and Hold These Truths in rotating repertory.  Season 42 members will get priority seating.

When is Season 43?

Season 43 will begin with a new production of A Christmas Carol in December, 2021 and then mainstage productions start in January, 2022 and run through early July, 2023.  The full season will be revealed at our Gala on June 12th.  You can purchase in-person or virtual tickets to that event.